EVENT INFO

You have not received your ticket by e-mail after confirming your purchase in the store? Or you can’t find your ticket in the e-mail? Please do the following:

1) check your spam folder
2) the ticket was sent by our ticketing partner “ablefy” with mail@ablefy.com, please search for your ticket under “ablefy” in the search field
3) it didn’t work? Please write to our support team at: events@psionline.zendesk.com

Please print the tickets on paper, so it is much faster at the entrance.

Note: There is no Wi-Fi for visitors in the hall.

This transformative event promises to change your life in a profound way and we want to make sure you are as prepared as possible.

This is how you can easily access your intensive online course step by step:
1. Copy your password: drjoebasel2025
2. Click on the link that corresponds to your language:

• DE: Online intensive German course
• EN: Online Intensive English Course
• FR: Online intensive French course
• PL: Online intensive Polish course
• ES: Online Intensive Spanish Course
• RU: Online intensive Russian course

3. enter (or type) your password in the field: drjoebasel2025
4. Start the course and have fun!

We cordially invite you to the Telegram group for the Dr. Joe Dispenza Event 2025 in Basel! All important information will be shared in this group so that you can enjoy the event to the full.

Click on the following link to join the group: Telegram group registration

See you soon …

Some important notes on what to bring.

What you should bring with you:

• Warm clothing: Since our event takes place in the colder months and Dr. Joe Dipsenza deliberately cools the temperature to 20°C for concentration reasons, it is advisable to be prepared for changing temperatures. Please remember to bring warm clothes so that you feel comfortable and relaxed.
• Meditation mask: In order to be able to concentrate fully on the event and your inner peace, we ask you to bring your meditation mask with you. If you don’t have one, you can always buy a meditation mask from the book store.
• Seat cushion: As you will be spending a lot of time sitting, a seat cushion is recommended as the chairs are not upholstered.
• Please do not wear perfume: Out of consideration for our fellow participants who may be sensitive to fragrances, we ask that you do not use perfume or other strong-smelling products.

Items not permitted in St. Jakobs Halle:

St. Jakobshalle determines what may and may not be taken into the hall. Please refer to the following link to find out what you are not allowed to take into the hall: Prohibited items

• Backpacks, handbags, bags, suitcases, etc. larger than DIN A4, i.e. larger than a jute/gym bag (but can all be handed in at the checkroom)
• Photo, video and digital cameras as well as sound recording devices, selfie sticks, GoPros, etc.)
• Cans, bottles of any kind, tetra packs, beer kegs, spray paint, alcohol (water bottles will be handed out in the hall)
• Knives, weapons, pepper sprays, gas horns, fireworks of any kind, pyrotechnic objects, laser pointers…
• Umbrellas, motorcycle helmets, flagpoles (pocket umbrella – peck allowed)
• Pets: We ask that you do not bring pets into the hall to avoid possible discomfort for the animal and other participants.

You can find more information on this topic on the St Jakobshalle website: https://stjakobshalle.ch/infos/

Change name:

If you want to change the name on your ticket – either because you are passing it on or because you bought it for someone else – follow these steps:

• Open the email with the ticket link
  Open the confirmation email that you received directly after purchasing ablefy. There you will find a personalized link that you can use to adjust your participant data.
• Can’t find your e-mail?
  If you can no longer find the email, please contact our Customer Support. We will be happy to help you: events@psionline.zendesk.com

Ticket sold – change data:

If you have resold your ticket and want to enter the new buyer’s details, proceed as follows:

• Open the email with the ticket link
  Open the confirmation email from ablefy and use the link to change the participant data.
• Enter a new buyer
  Enter the e-mail address of the new buyer and then click on “Save & send tickets”. The new buyer will then automatically receive a newly generated ticket.⚠️ Your original ticket will lose its validity from this moment on.

• Can’t find your e-mail?
  If you can no longer find the e-mail from ablefy, our Customer Support team will be happy to help you:
  ✉️ events@psionline.zendesk.com

There is no WIFI for visitors in the hall.

Our tip: If you don’t have a mobile phone contract for Switzerland and still want to stay online during the event, we recommend using an eSIM. With Holafly eSIM Switzerland, you can easily purchase an eSIM to access the Internet and stay connected without having to rely on local networks.

Important note: We have no partnership or cooperation with this provider. This is merely a non-binding recommendation.

We would like to point out that our Customer Support cannot answer any questions about this.

Thank you for your understanding!

If you have any questions or concerns about the event, please send us an e-mail to: events@psionline.zendesk.com

We will be happy to help you!

Venue:
St. Jakobshalle
St. Jakobs-Strasse 390,
CH-4052 Basel

Use public transportation:

Basel has a well-developed public transportation system. www.bvb.ch

Connections from Basel, SBB station:

• Option 1:
  • Streetcar 8, 10, 11 to Basel, Aeschenplatz
  • From Aeschenplatz: Tram 14 to Basel, St. Jakob or approx. 30 minutes on foot to St.Jakobshalle
• Option 2:
  • Streetcar 10, 11 or S-Bahn S3 to Basel, Dreispitz
  • From Dreispitz to Basel, St. Jakob, bus 36, 37, 47, or approx. 15 minutes on foot to St. Jakobshalle

2. connections from the airports

EuroAirport Basel:
→ Bus no. 50 to Basel, Bahnhof SBB
→ Tram 8, 10, 11 runs from Bahnhof SBB to Aeschenplatz – alternatively you can also walk this route (approx. 30 min. on foot)
→ Tram 14 from Aeschenplatz to St. Jakobshalle

Zurich Airport:
→ Train IR Zurich Airport to Zurich HB
→ Train IC Zurich HB to Basel SBB
→ Tram 8, 10, 11 runs from SBB station to Aeschenplatz – alternatively you can also walk this route (approx. 30 minutes on foot)
→ Tram 14 from Aeschenplatz to St. Jakobshalle

3. arrival by car

For easy access, we recommend entering the following address in your navigation system: Mittlere Allee 20, 4052 Basel. This will take you to the St. Jakob parking garage and the surrounding parking bays, which are located directly next to the St. Jakobshalle Basel.

Arrive early: Allow plenty of time for getting there and parking to ensure you don’t get pressed for time.

Parking garage St. Jakobshalle

There are 1,478 metered parking spaces available here. The parking garage is operated by the Canton of Basel-Stadt and is open 24 hours a day, 365 days a year. Further information on prices and directions can be found here.

You can find more information on how to get there on the official St. Jakobshalle website: https://stjakobshalle.ch/infos/#anfahrt

Tuesday 25.02.2025: 19:00 – 21:00 h

Wednesday 26.02.2025: 09:00 – 19:30

Thursday 27.02.2025: 08:30 – 19:00 h

Note: It is possible that Dr. Joe Dispenza may extend the times a little, which means that the event may last longer than the times given here.

Tuesday 25.02.2025: circa. 17:00 – 19:00

Wednesday 26.02.2025: Will be announced on site

Thursday 27.02.2025: Will be announced on site

With 8,000 visitors expected, there may be longer waiting times. To make your experience as relaxed as possible, we recommend arriving early and having your ticket ready in printed form. Please note that there may be delays, especially at the sanitary facilities and the food counter. Our team will do everything possible to ensure that everything runs smoothly – however, we advise you to adjust your planning accordingly and allow some extra time.

The checkroom for jackets is available to you as soon as you have validated your ticket and entered the event hall.

1. Fee: The use of the checkroom is subject to a fee of CHF 3.00. Please have the appropriate amount ready to speed up check-in at the checkroom
2. Opening hours: The checkroom is open during the entire event.

We recommend that you always carry valuable items such as cell phones and wallets with you. The wardrobe is only used to store your clothes and accessories.

Important: there is a separate information section for suitcases and bags below.

To ensure that your event experience is undisturbed and pleasant, we would like to point out that backpacks, suitcases, bags, handbags or other containers larger than DIN A4 (i.e. larger than a jute or gym bag) are not permitted in the hall.

Don’t worry – there is a checkroom for you right at the entrance where you can safely leave larger items of luggage before you pass through the entrance and your ticket is validated. The checkroom is easily accessible on the left-hand side of the entrance.

Our local team will be happy to help you with any questions you may have.

🔹 Please note: The use of the checkroom is subject to a charge of CHF 3.00 per item.

Parking the campervan is not permitted in the parking garage or in the parking lot behind the St. Jakobshalle. (Regulations of the city of Basel)

Overnight stays in a vehicle in the parking lot behind the hall are also prohibited.

Change name: If you want to change the name on your ticket because you are passing it on or have bought it for someone else, proceed as follows:

Open the email in your mailbox that you received from ablefy directly after purchasing your tickets. There you will find a link that will take you to the page where you can change your participant details.

If you can no longer find this e-mail, please write to our customer support. They will help you:

events@psionline.zendesk.com

Ticket sold – change data

Open the email in your mailbox that you received from ablefy directly after purchasing your tickets. There you will find a link that will take you to the page where you can change your participant details.

If you enter the e-mail of the new buyer there and then click on Save & send tickets, the new buyer will automatically receive the newly generated ticket.

Your original ticket is no longer valid from this point onwards.

If you can no longer find this e-mail from ablefy, please write to our customer support. They will help you:

events@psionline.zendesk.com

The procedure is as follows:

– You can pick up your translation device directly after entering the hall.

– Please have your ticket ready for the translation.

– Note: You must collect your device in person.

– You can take your device with you to your accommodation on Tuesday and Wednesday evening.

– If your device stops working for any reason, you will be given a replacement device at the translation booth.

Important! Please return the device on the Sunday before your departure. If you fail to do so, we will have to charge you for the device.

Here is important information about the translation device. The event will be held in English. We offer simultaneous translation in German, French, Polish, Spanish & Russian.

1. Pre-booking and payment of the translation device: To ensure that you have a translation device available, we ask you to book and pay for it in advance. This guarantees you the availability of a device. Book translation
2. Bring your own headphones (only with AUX cable) and connection:
   You have the option of bringing your own headphones (only with cable) and an AUX connection to use the translation device. This ensures that you have a comfortable listening experience. If you don’t have your own headphones, we will be happy to provide you with some.
3. Ticket for translation device – IMPORTANT:
   Please make sure that you print out the ticket for your translation device, but do not show it at the entrance. It is clearly marked on the document which is the translation ticket and which is the entry ticket.

By following these steps, we will help all participants to enjoy the event smoothly and save us all a lot of time and effort.

1. Disabled parking spaces: Parking spaces are available in the parking garage in the immediate vicinity of the hall.
2. Wheelchair toilets: In the foyer of our venue you will find wheelchair toilets that are accessible with a Eurokey. These are available to you throughout the event.
3. Admission: Our friendly staff are ready to assist you at the entrance.

Refunds and exchanges: We offer a 14-day return guarantee. After that d Tickets cannot be exchanged or refunded.

We have planned a morning break with coffee and snacks for you on both days, Wednesday and Thursday. Please note that this break is not the equivalent of a full breakfast. We therefore recommend coming to the event well fortified. There is also a little refreshment in the afternoon.

You can choose from the following options for your lunch break:

Wednesday: Poké Bowl: Salmon | sticky rice | edamame | mango | ringliberries | ginger | cashews | Asian dressing -> Vegan with crispy tofu
Dessert: Orange TiramiSù – gluten-free vegan

Thursday: Chicken bowl: quinoa | wakame | beetroot | sprouts | mango | pineapple ponzu sauce -> vegan with planted chicken if desired
Dessert: coconut panna cotta – date nut crumble – lemon crème – gluten-free vegan

• Gluten-free: All menus are gluten-free meals.

The break lasts up to 90 minutes, giving you enough time to enjoy your meal in peace. Please be patient, we have 8000 like-minded people at the event, so it may take a while to get the food.

On Tuesday we will provide drinking water, but there will also be a kiosk on site where you can buy snacks.

We would like to point out that lunch and snacks on Wednesday and Thursday during the breaks are already included in your participation fee.

Please familiarize yourself with the following points to ensure the best possible experience for you and the other participants.

• If for any reason you have to leave the meditation at any time, you cannot re-enter the room. We understand that there may be emergencies, but we must consider the group.
  Please use the toilets during breaks and in good time before the start of the meditation.
• Please turn off your cell phone during all events.
• Audio and video recordings are not permitted

If you need help or have any questions, our staff will be available to help you during the event.

If you do not adhere to the rules of conduct listed here. your registration will be revoked – without refund – and you will be excluded from future events.

1. You may not make any video, photo or media recordings of any kind during the events.
2. You must not be under the influence of alcohol during the event.
3. You may not intentionally disrupt the event experience by causing disruptions or endangering the safety of Dr. Joe or other participants.
4. You may not hold private coaching sessions with other participants before, during or after the event.
5. You may not use any licensed or copyrighted images, audio or video recordings of the events or products without written permission. Note that this is illegal and can be prosecuted under copyright law.
6. You may not be under the influence of mind-altering drugs or request/share these substances with other participants. Please note that this rule applies within 30 days before the start of the event and applies for the entire duration of the retreat.

Depending on the area, your ticket gives you the opportunity to select a seat of your choice. However, it is important to note that this seat is not permanently reserved for you. The principle of “free choice of seat – first come, first serve” applies here. To ensure that you get your preferred seat, we therefore recommend that you return to your seat in good time.

During the retreat and the breaks, it is no problem at all to leave the premises, be it to have a meal or take a short break. You can leave the premises at will and return later without any problems.

You can re-enter the hall at any time with the wristband you received at the entrance on the first day.

Our recommendation: If you want to get some fresh air during the break, we recommend the Merian Gardens directly behind the St. Jakobshalle: https://maps.app.goo.gl/ZPYMZb6Dxv6HvdWM6

If you have any questions about the event, you can come to our information stand in the foyer. We will be happy to help you there.

If you lose something during the event, you can come to us at the information stand.

There we collect all the items that are handed in.

After the event, you can collect your lost items from St. Jakobshalle.

For questions and requests regarding the event, please send us an e-mail: events@psionline.zendesk.com