VOLUNTEER EVENT INFO

We invite you to join the Telegram group for the Dr Joe Dispenza 2023 event in Basel. In this group, all important information will be shared so that you can enjoy the event to the fullest.

Click on the following link to join the group: Telegram Group 

There is no WLAN in the Venue

This retreat is a unique opportunity to escape the familiar people, places, habits, and routines of your daily life and learn how to create a new reality. We want to make sure you are as prepared as possible.

Therefore, it is a MUST to complete the online Intensive Workshop. Follow this simple step-by-step guide to get started:

1. Copy the password: drjoe23
2. Click on the link corresponding to your language below:

• DE: Online Intensivkurs Deutsch
• EN: Online Intensivkurs Englisch
• FR: Online Intensivkurs Französisch

3. Paste (or type) the password into the field: drjoe23
4. Start your course and have fun!

Friday, November 3, 2023: 7:00 PM – 9:00 PM

Saturday, November 4, 2023: 9:00 AM – 7:30 PM

Sunday, November 5, 2023: 8:30 AM – 7:00 PM

Please note: Dr. Joe Dispenza may adjust the schedule, which could result in sessions extending beyond the times specified here.

Didn’t receive your ticket via email after the confirmed purchase in the shop? Or can’t find your ticket in the email? Please do the following:

1) Check your spam folder.
2) The ticket was sent by our ticketing partner “elopage” from mail@elopage.com. Please search for your ticket under “elopage” in the search field.
3) Still unsuccessful? Please write to our support team at: events@psionline.zendesk.com.

Please print the tickets on paper to ensure things move quickly at the entrance.

Note: There is no Wi-Fi for visitors in the hall.

Here are some general tips to help you get to Basel and find a parking space:

Use public transport: Basel has a well-developed public transport system. You can take the tram No. 14 or bus No. 36 to get to the St. Jakob. Here is the official site of the Basler Verkehrs Betriebe: www.bvb.ch

Parking facilities: If you arrive by car, there are two parking garages within five minutes walking distance: www.parkhaeuser.bs.ch/st-jakob and www.st-jakob-park.com

Arrive early: Allow enough time for travel and parking to ensure you are not pressed for time.

Alternative transport: Or take a taxi to the St. Jakob venue at the following address: St. Jakobs-Strasse 390, CH-4052 Basel.

With 8,000 visitors, there may be longer waiting times. We therefore recommend arriving early and having paper tickets ready in advance to make the experience as smooth as possible. Please note that there may also be longer waiting times for toilet use and meal collection. We will do our best to ensure that everything runs smoothly, but we still recommend that you plan your needs in advance and allow extra time if necessary.

Some important notes regarding what to bring.

Warm clothing: As our event is taking place in the colder months, and Dr Joe Dispenza deliberately cools the hall to 20°C for concentration purposes, it is advisable to be prepared for changing temperatures. Please remember to bring warm clothing to help you feel comfortable and relaxed.

Meditation mask: To be able to fully concentrate on the event and your inner peace, we ask you to bring your meditation masks. If you don’t have one, you can buy one at the book shop.

Items not permitted in St. Jacob’s Hall:

Please do not wear perfume: Out of respect for our fellow participants who may be sensitive to fragrances, we ask that you do not use perfume or other strong-smelling products.

No pets: We ask that you do not bring pets into the hall to avoid any inconveniences for the animals and other participants.

For more information, please visit the St Jakobshalle page: https://stjakobshalle.ch/infos/

Please do not bring small children.

Please familiarize yourself with the following points to ensure the best-possible experience for you and other attendees.

• Once a meditation session has started, there will be NO admittance into the hall. If you need to leave a meditation at any time, for any reason, you will not be able to re-enter the room. We understand emergencies happen, but we cannot disrupt the group. Please try to use the bathroom during breaks – and well before meditations are scheduled to begin.
• Please turn off your cell phone during all event sessions.
• No audio or video recording is allowed.

Should you need assistance or have any questions, our staff and volunteers will be available during all event sessions.

We have a zero-tolerance policy for any of the behaviors listed below. If you engage in any of the following, your registration will be revoked – with no refund – and you will be banned from future events.

• Engaging in videography, photography, or media recording of any kind during sessions.
• Being under the influence of alcohol during event session hours.
• Willfully interrupting the event experience for our attendees by causing a disturbance or jeopardizing the safety of Dr Joe or other participants.
• Engaging in private coaching sessions with other attendees before, during, or after the event.
• Using licensed or copyright-protected images, audio, or videos from our events or products without our written permission. Note: doing so is illegal and enforceable by copyright law.
• Being under the influence of mind-altering drugs – or soliciting/sharing these substances with other participants. Note: due to the lasting effects of some substances, this rule must be observed within 30 days of the start of the event – and continues through the duration of the retreat.

We offer two categories: Silver and Gold – each with its own designated entrance at the event site. These categories have been developed based on their seating locations, either in the tribune with Silver or infield with Gold. Upon entry, you will receive a wristband, and we kindly request that you do not remove the band for the duration of the event.

Fee: There is a fee of CHF 3.00 for the use of the cloakroom. The venue team will only accept cash in Swiss francs. Please have the exact amount ready to expedite the check-in process at the cloakroom.

Opening hours: The cloakroom will remain open throughout the event. We recommend that you keep valuable items such as mobile phones and wallets with you at all times. The cloakroom is intended solely for storing your clothing and accessories.

Important: There is a separate information section below for suitcases and bags.

To ensure that your event experience runs as smoothly as possible, it is not permitted to bring backpacks, suitcases, bags, handbags, or other containers larger than A4 into the hall.

Don’t worry – we have set up a locker room where you can safely leave your suitcase before you pass the entrance and validate your ticket. The locker room is located very close to the entrance on the left-hand side.

Our team at the information stand, which is also located on the left side of the entrance, will be happy to help you.

Please note that the use of the locker room is subject to a fee of CHF 3.00 per item, and this fee can only be paid in cash and in Swiss francs.

The event will be held in English. We offer simultaneous translation in German and French.

Pre-booking and payment of the translation device: To ensure that you have a translation device available, we ask you to book and pay for it in advance. This way we can guarantee the availability of a device. Please note that booking and payment before the event is possible via the following link. There is no way to purchase this service on site.

Bring your own headphones – AUX cable only: You have the option to bring your own headphones with AUX connection to use the translation device. This ensures that you have a comfortable listening experience. If you do not have your own headphones, we will be happy to provide you with some.

Ticket for headphones – IMPORTANT: Please make sure you print out the ticket for the headphones, but do not show it at the entrance. It is clearly marked on the document, which is the translation and entrance ticket.

By following these steps, we will help all participants enjoy the event and save everyone time and effort.

We have prepared the following for our guests traveling with wheelchairs:

Disabled parking spaces: Parking spaces are available in the two multi-story car parks in the immediate vicinity of the hall.

Wheelchair toilets: In the foyer of our venue, you will find wheelchair toilets, which are accessible with a Eurokey. These will be available to you throughout the event.

Admission: The entrance for wheelchair users is marked on the main entrance area. Our friendly staff will be there to assist you.

Important: If you have purchased a regular ticket and are arriving in a wheelchair, please contact us at events@psionline.zendesk.com – you will only have access to a wheelchair space with a designated wheelchair ticket.

We want to ensure that your visit to our live event is as comfortable as possible. If you have any further questions or special requirements, please do not hesitate to contact us in advance. We look forward to welcoming you to our event and having a great time together.

There is no Wi-Fi for visitors in the hall.

For questions and requests regarding the event, please send us an e-mail: events@psionline.zendesk.com